Key Responsibilities

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Operational Oversight

• Lead cross-functional operations across all departments with a strong focus on execution and excellence

• Align operational objectives with corporate strategy and CEO vision

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Cost Optimization & Efficiency

• Develop and execute strategies to reduce operational costs while maintaining product quality and safety

• Implement Lean manufacturing and continuous improvement initiatives to enhance productivity

• Monitor KPIs and drive performance improvements across all operational areas

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Production & Facility Oversight

• Lead production planning and execution to meet customer demand and delivery targets

• Optimize facility layout, workflow, and equipment utilization

• Ensure compliance with health, safety, and environmental regulations

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Maintenance & Engineering

• Direct maintenance and engineering teams to ensure equipment reliability and uptime

• Lead capital projects, facility upgrades, and technical improvements

• Implement preventive and predictive maintenance programs

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Automation & Process Improvement

• Champion automation initiatives to streamline operations and reduce manual labor

• Introduce innovative technologies to enhance production speed, accuracy, and scalability

• Drive cross-functional process improvements across departments

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Compounding Operations

• Oversee compounding processes to ensure accurate formulation and compliance with GMP standards

• Collaborate with R&D and Quality teams to support new product development and scale-up

• Ensure proper handling of raw materials, batching procedures, and documentation

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Warehouse & Supply Chain

• Oversee inventory control, material flow, and warehouse operations

• Improve order fulfillment accuracy and reduce lead times

• Enhance visibility and control

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Safety & Legal Compliance

• Ensure all operations comply with local, provincial, and federal regulations, including GMP, ISO, and OHSA standards

• Lead internal audits and corrective action plans to maintain regulatory readiness

• Promote a culture of safety and accountability across all departments

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Collaboration with Sales & Marketing

• Partner with Sales & Marketing teams to align production capabilities with market demand

• Support product launches, promotional timelines, and customer-specific requirements

• Provide operational input for pricing strategies and capacity planning

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Quotation Assistance

• Assist in preparing accurate and competitive quotations by providing cost analysis, lead times, and production feasibility

• Collaborate with Finance and Sales teams to ensure alignment on pricing and margin targets

• Support customer inquiries and RFQs with timely and detailed operational data

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Leadership & Team Development

• Build and mentor high-performing teams across all operational departments

• Align departmental goals with company strategy and growth objectives

• Foster a collaborative culture rooted in accountability, respect, and professional growth

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Qualifications:

• Bachelor’s degree in Engineering, Operations Management, or relevant field (MBA preferred)

• Minimum 10 years of senior operational leadership, ideally in cosmetics or CPG manufacturing

• Proven expertise in process improvement, lean manufacturing, and automation integration

• Deep knowledge of safety standards, GMP, and compliance practices

• Outstanding interpersonal, communication, and strategic leadership skills

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We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected.

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